Thank you for your interest in employment with Community Link Capital Region. We are currently hiring for the position of Information & Referral Specialist for the 2-1-1 Sacramento program. Community Link Capital Region is a subsidiary of Goodwill Industries-Sacramento Valley & Northern Nevada.
Information & Referral Specialist: Under the direction of the Call Center Manager, the Specialist is responsible for delivering consistent and professional service to callers with health, human and social service needs via telephone, in person, e-mail or other forms of communication. Specialist will assess and refer callers to appropriate services. Calls range from requests for simple information to complex cases with multiple needs requiring research, advocacy and crisis intervention. The Specialist will also perform data entry operations.
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